- » Shop
- » Product details
Search
Small Business Launch Special (SAVE £200!)
£198.50
Qty
Quickfind: 6007
Product information
Small Business Launch Special
This is the perfect package for any small business that wants to introduce a five star quality of service throughout their business. It is often a challenge to implement a successful strategy to improve customer service if there is only one person with the knowledge of how to do so.
With our Small Business Five Star Package you will be given 25 copies of our ‘Start the Wow Now!’ motivator CD. This way you can provide all your staff with the ideal resource to take their customer service to the next level.
Also for the managers and business leaders in your team you will have 5 copies of the Five Star Service 3CD Set, the complete guide to implementing the very best customer service in your business.
Here’s a brief outline of what's on each of the CD sets:
Five Star Service 3CD Set:
This is the ultimate audio programme for anyone who wants to provide exceptional five star service to their customers. With hard times ahead, there's never been a better and more important moment to improve your levels of customer service.
In this brand new 3 CD set, Michael guides you through the very best tools and techniques that will get you noticed, remembered and referred. Based on the acclaimed, international best-selling book 'Five Star Service One Star Budget' along with new insights, Michael gives you practical advice on how to turn up the levels on your service.
'Start the Wow Now' Motivator CD:
This programme is designed specifically as an easy listen, huge impact audio that will have your staff and colleagues motivated and ready to provide the very best service to your customers.
Crammed into a 70 minute programme, Michael guides you through the key components that make up Five Star Service. Filled with tools and techniques that you can easily implement, this is guaranteed to create a real buzz in the office and take your business to the next level.
***For larger offers please contact the Michael Heppell office on 08456 733 336 (Int. +44 1434 688 555) or you can e-mail alastair@michaelheppell.com ***
This is the perfect package for any small business that wants to introduce a five star quality of service throughout their business. It is often a challenge to implement a successful strategy to improve customer service if there is only one person with the knowledge of how to do so.
With our Small Business Five Star Package you will be given 25 copies of our ‘Start the Wow Now!’ motivator CD. This way you can provide all your staff with the ideal resource to take their customer service to the next level.
Also for the managers and business leaders in your team you will have 5 copies of the Five Star Service 3CD Set, the complete guide to implementing the very best customer service in your business.
Here’s a brief outline of what's on each of the CD sets:
Five Star Service 3CD Set:
This is the ultimate audio programme for anyone who wants to provide exceptional five star service to their customers. With hard times ahead, there's never been a better and more important moment to improve your levels of customer service.
In this brand new 3 CD set, Michael guides you through the very best tools and techniques that will get you noticed, remembered and referred. Based on the acclaimed, international best-selling book 'Five Star Service One Star Budget' along with new insights, Michael gives you practical advice on how to turn up the levels on your service.
'Start the Wow Now' Motivator CD:
This programme is designed specifically as an easy listen, huge impact audio that will have your staff and colleagues motivated and ready to provide the very best service to your customers.
Crammed into a 70 minute programme, Michael guides you through the key components that make up Five Star Service. Filled with tools and techniques that you can easily implement, this is guaranteed to create a real buzz in the office and take your business to the next level.
***For larger offers please contact the Michael Heppell office on 08456 733 336 (Int. +44 1434 688 555) or you can e-mail alastair@michaelheppell.com ***
Tel: UK 08456 733 336 International +44 1434 688 555 | Email info@michaelheppell.com
Terms of Use |
Privacy Statement |
Site Map |
Text Only |
Login
| Copyright © 2006 Michael Heppell. All Rights Reserved.
Site Developed by Tricycle Media
Site Developed by Tricycle Media