• » Shop
• » Product details

£9.99

Quickfind: 8397

Create Magic Moments That Get You Noticed, Remembered And Referred.

Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. Ands it's not half as difficult or time consuming to achieve as you might think!

Neither does it have to cost a fortune. There's a common misconception that five star customer service carries a hefty price tag - this is simply not true! Most of the essential components of 5 Star Service cost little or nothing to achieve.

This book, by bestselling author Michael Heppell, shows you exactly how to deliver amazing service, as an individual and as an organisation, and at a very low cost. With over 100 instant tips, 50 examples of best practice and over a dozen brand new strategies you'll be equipped to wow your customers every time.

This book is perfect if you'd like to:

- Deliver remarkable results that will keep clients coming back for more.

- Win the hearts and minds of new advocates without spending a fortune.

- Receive repeat orders and positive referrals from your customers.