Five Star Service Motivator CD:  
This programme is designed specifically as an easy listen, huge impact audio that will have your staff and colleagues motivated and ready to provide the very best service to your customers.
 
Crammed into a 70 minute programme, Michael guides you through the key components that make up Five Star Service. Filled with tools and techniques that you can easily implement, this is guaranteed to create a real buzz in the office and take your business to the next level.   
 
Tracklistings:  
 

1 Introduction
2 Refer and smile
3 Who's your competition
4 Doing a good job is not enough 
5 Heads up and silent customers
6 Wee Wow's
7 RADAR
8 It's not what you say
9 Call to action
 

 
 
Order Your Copies 
 
1.) You can order your copies by clicking here 
2.) Or you can visit our on-line shop to see our brilliant 'Five Star Service' offers by clicking here 

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